Terms of use
Last Updated: [12/12/2024]
1. Acceptance of the Terms
Welcome to the website of Renere Cleaning Services LTD (“Company,” “we,” “us,” or “our”), located at https://renerecleaning.com (the “Site”). By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Site or Services.
2. Scope of Services
Renere Cleaning Services LTD provides professional cleaning solutions and related services (“Services”). Any Services requested through the Site are subject to separate agreements, proposals, or work orders that may include terms that supplement these Terms. In the event of a conflict between these Terms and any specific agreement, the provisions of the latter shall prevail.
3. Eligibility
The Site and Services are intended for users who are at least 18 years old or the age of majority in their jurisdiction. By using the Site, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
4. User Responsibilities
Accurate Information: You agree to provide accurate, current, and complete information when requested, such as when creating accounts, requesting quotes, or booking Services.
Lawful Use: You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You will not use the Site or Services in any manner that violates any applicable laws or regulations.
No Misuse: You agree not to engage in activities that could harm the Site, its infrastructure, or other users. This includes, but is not limited to, uploading malicious code, attempting unauthorized access to the Site’s systems, or interfering with the availability or performance of the Site.
5. Intellectual Property
Ownership: Unless otherwise indicated, all content on the Site, including text, graphics, logos, images, and software, is the property of Renere Cleaning Services LTD or its licensors and is protected by intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial purposes. This license does not allow you to reproduce, distribute, modify, or create derivative works from the Site’s content without our explicit written permission.
Trademarks: “Renere Cleaning Services LTD” and associated logos and slogans are our trademarks. You may not use these marks without our prior written consent.
6. Third-Party Links and Content
The Site may contain links to third-party websites or resources for your convenience. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing these links is at your own risk, and you should review the applicable terms and policies of any third-party website you visit.
7. Disclaimer of Warranties
As-Is Basis: The Site, its content, and any Services provided through the Site are offered on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.
No Guarantee of Accuracy or Reliability: We do not warrant that the Site will be error-free, secure, or uninterrupted, or that any information obtained from the Site will be accurate or reliable.
At Your Own Risk: Your use of the Site and any Services is at your sole risk. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
No Liability for Indirect Damages: To the fullest extent permitted by law, Renere Cleaning Services LTD and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use or inability to use the Site or Services.
Cap on Liability: In no event shall our total liability to you for any and all claims related to these Terms or the Site exceed the amounts you have paid directly to us for the Services, if any, in the six (6) months preceding the event giving rise to the liability.
9. Indemnification
You agree to defend, indemnify, and hold harmless Renere Cleaning Services LTD and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or Services, violation of these Terms, or violation of any rights of a third party.
10. Modification and Termination
Changes to the Terms: We may revise these Terms at any time by posting updated Terms on this page with a new “Last Updated” date. Your continued use of the Site after such changes indicates your acceptance of the updated Terms.
Discontinuation: We reserve the right to modify, suspend, or discontinue all or part of the Site or Services at any time, for any reason, without notice or liability to you.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles. You agree that any dispute arising out of or related to these Terms, the Site, or the Services shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.
12. Dispute Resolution
In the event of a dispute, the parties shall first attempt to resolve it amicably through good-faith negotiations. If the dispute cannot be resolved informally, it may be submitted to arbitration or litigation in accordance with applicable laws and procedures.
13. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.
14. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
15. Entire Agreement
These Terms, along with any additional policies referenced herein (including our Privacy Policy), constitute the entire agreement between you and Renere Cleaning Services LTD regarding your use of the Site and Services. Any prior agreements, negotiations, or understandings are superseded by these Terms.
16. Contact Information
If you have any questions, concerns, or requests related to these Terms, please contact us at:
Email: info@renerecleaning.com
Phone: 0792147487
Address: Parklands, Nairobi, Kenya
Website: https://renerecleaning.com